Back to site

FAQ

Choosing a Shade


The shades are designed to fit pendant, table and standard lamp bases with a maximum 40 watt bulb for shades less than 25cm diameter and 60 watt bulb for larger shades and come complete with converter plug for European fittings. The lampshade rings are Epoxy coated/painted white which prevents rust. Please note that light fittings are not included. BC Fitting (29mm) - required for (UK) ceiling pendants and British lamps. ES Fitting (40mm) - required for European lamps

Tips


** When choosing the size of a pendant shade, take into consideration the size of the room.
** When choosing the size of a table / standard shade take into consideration the height of the base.
** Wide, shallow shades look good on table / standard lamps
** My Large shades look great as pendants in larger rooms, those with high ceilings and hung low above a dining table as a focal point.
** My medium drum shades look great as pendants in large hallways, bedrooms and landings.

Safety & Care Advice

** The shades are designed to fit pendant, table and standard lamp bases with a maximum 40 watt bulb for shades less than 25cm diameter and 60 watt bulb for larger shades. Low energy bulbs are recommended for all shades as they use low energy and are cool to the touch.

** Shades come complete with converter plug for European fittings. The lampshade rings are Epoxy coated/painted white which prevents rust. Please note that light fittings are not included. BC Fitting (29mm) - required for (UK) ceiling pendants and British lamps. ES Fitting (40mm) - required for European lamps

** Shades are made using strong PVC engineered for lampshade making; the material is flame retardant and adheres to Lighting Association standards.

** Clean lampshades regularly by lightly dusting with a vacuum cleaner or feather duster. Remove marks with an India rubber, do not wash with water or any wet solution. There are no protective coatings used on the paper so although they are strong & durable please treat with care.

NOTE FOR US CUSTOMERS - LAMP HARDWARE

The frames I use have a European/US ring size fitting of 49 mm with an adapter to reduce this for UK size of 29mm. Some US fittings are 12mm diameter,please check the fitting the shade is intended for use with so as to avoid disappointment.

Refunds and Exchanges


I hope that you will be happy with your purchase. If for whatever reason you wish to return or replace the item, please notify me first within 7 days of receipt. The item must be placed in relevant packaging to safeguard its return. A full refund will be given for the purchase price minus any postage fees as soon as I receive the undamaged item.
Any damage to the item and its packaging must be notified within 3 days of receipt. A replacement or refund will be made once the item is returned.
I am unable to refund on items lost in the post therefore I advise you add insurance/recorded delivery to the parcel you are returning to safeguard you in this eventuality.